Delivery of an innovative global programme of interactive workshops to introduce Lean Thinking to a US based operating centre.
What we did:
We introduced lean thinking methods to 11 teams and a total of 120 staff. Each of the 18 training modules focussed on a different aspect of lean and continuous improvement. Support was tailored to meet the specific requirements of each team and delivered via a combination of formal classroom based training and practical guidance. Working in three week cycles, 3 modules of training were delivered in week 1 followed by a further weeks mentoring support in week 2. The final week assessed the changes each team had implemented as teams applied their skills in the workplace.
Having had no previous exposure to Lean process improvement techniques staff became confident Lean practitioners in just 3 months. Our approach resulted in US operations achieving the highest uptake of lean, as independently assessed from the 200 teams that were involved globally.