We all know how to say no
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When it comes to being responsible for changing something, the default position for most of us is, before we even start, we want to be certain we’ll be successful. We.. Read More
When it comes to being responsible for changing something, the default position for most of us is, before we even start, we want to be certain we’ll be successful. We.. Read More
Few businesses encourage conversation between staff – it wastes time. Long discussions about what everyone is going to eat for lunch, are obviously of no benefit to your business. So.. Read More
The problem with growth, is that all too often it relies on us accepting the need to adapt and change. If we think we are doing everything perfectly, there is.. Read More
The diagram above is my attempt to visualise something I’ve known for years. Having worked with all sorts of businesses, industries and sectors over the last 20 years I have.. Read More
Before we can solve the decision-making dilemma, we need to understand how we ended up in this position in the first place. In a slower paced world, decision making was.. Read More
These are types of meetings that I like: Meetings where decisions are made, and actions agreed. Meetings that have the explicit purpose of bringing a group of colleagues/project team together.. Read More
Imagine having the answer to a problem but not being able to find anyone who will listen to you. You try and try but get repeatedly ignored. All the while.. Read More
Commander’s Intent (obviously from military origin!) is the definition and description of what a successful operation will yield. Its purpose is to provide a clearly communicated vision of what a.. Read More
This BBC News report: https://www.bbc.co.uk/news/uk-46497526 is both shocking and enlightening. To be absolutely clear, this is not a criticism of the nurses and doctors, they are using the resources.. Read More
Of all the improvements approaches we think continuous improvement (CI) is one of the best – and certainly the easiest to adopt. And yet, like so many things in business,.. Read More