For Fax Sake!
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This BBC News report: https://www.bbc.co.uk/news/uk-46497526 is both shocking and enlightening. To be absolutely clear, this is not a criticism of the nurses and doctors, they are using the resources.. Read More
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Continuous Improvement – The clue is in the name…
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Of all the improvements approaches we think continuous improvement (CI) is one of the best – and certainly the easiest to adopt. And yet, like so many things in business,.. Read More
Growth and its repercussions
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Growth is great, but it comes at a price. Once you grow beyond about 20 employees, managing a business and getting everything done in time becomes increasingly complicated. Let’s go.. Read More
Two sides of change
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You may be surprised to learn there are only two sides of change in a business the physical stuff, often referred to as the ‘hard‘ side the people stuff, often.. Read More
Bruised Apple: Customer value starts by valuing your staff
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You’re probably thinking what has bruised apple got to do with customer value or valuing your staff? I received a message on my iPhone to purchase more iCloud capacity. How.. Read More
Can you ride tandem?
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What has riding a tandem got to do with business? It’s all about getting people to work together in coherent teams. Here’s our own tandem story: Many years ago, my.. Read More
Why Good Leadership is Vital for Effective Change
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Why Good Leadership is Vital for Effective Change We’ve all seen it before, “the boss knows best”, yet still tasks take too long, staff remain unhappy, customers are constantly complaining…….. Read More
Why just cutting costs doesn’t always give businesses the best outcome
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Ensuring that your business has the lowest costs it can have is a given. However, just cutting costs without thought or consideration for how costs are cut is not good... Read More
Is our risk-averse culture storing up a problem for the future?
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The following post on BBC News makes an interesting read. Schools chief rails against over-cautious safety rules Teachers must stop trying to wrap children in cotton wool with over-the-top health.. Read More
Are we in control of our own decisions?
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I love doing admin on a Friday! No, I really do!! Writing up notes, checking the diary, tidying up the weeks files and making sure everything is in the right.. Read More