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Why just cutting costs doesn’t always give businesses the best outcome
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Ensuring that your business has the lowest costs it can have is a given. However, just cutting costs without thought or consideration for how costs are cut is not good... Read More
Bruised Apple: Customer value starts by valuing your customers
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I’m probably the last one to know this but today I had to find out how to delete photos from my iPhone. I’ve decided now is the time to start to.. Read More
Is our risk-averse culture storing up a problem for the future?
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The following post on BBC News makes an interesting read. Schools chief rails against over-cautious safety rules Teachers must stop trying to wrap children in cotton wool with over-the-top health.. Read More
Are we in control of our own decisions?
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I love doing admin on a Friday! No, I really do!! Writing up notes, checking the diary, tidying up the weeks files and making sure everything is in the right.. Read More
Effective Leadership
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We probably all recognise that leadership is one of the drivers of a successful business and represents the biggest single differentiator of improved operational performance. And yet it’s not something that comes.. Read More